Deloitte, the business advisory firm, has launched the Deloitte UK Centre for Health Solutions – a new research hub for the healthcare and life sciences industry, led by Karen Taylor OBE, the former Director of Health Value for Money at the National Audit Office.

The Centre will provide insights for the firm’s healthcare and life sciences clients, helping Deloitte’s aim to become the market leading adviser. It will actively promote an environment that encourages and supports innovation in health solutions, driving independent and objective research analysis into the most complex industry issues; creating and publishing evidence-based insights and points of view.

Simon Hammett, UK and EMEA healthcare and life sciences leader at Deloitte, comments: “The Centre is a significant investment by the firm and a key enabler of our strategy to develop the capabilities of the healthcare and life sciences practice in the UK and on the international stage.

“The Centre will cover a broad health and life sciences agenda, from pharmaceuticals and medical innovation, healthcare management and reform, to the patient and healthcare consumer. It will contribute to both a private and public sector perspective, placing Deloitte at the forefront of industry debate.”

Rebecca George OBE, UK public sector health practice leader, adds: “At this time of great change and challenge for the NHS, the Centre will provide evidence-based analysis across organisational, regional and institutional boundaries. It will provide insight into the delivery of complex services in a fast changing environment which will help me and my teams deliver even more effective and targeted services.”

The Centre, comprising a team of researchers, led by Karen Taylor OBE, and assisted by Dr Karen Young, senior research manager, will work collaboratively with Deloitte’s industry practitioners, and the firm’s wider research teams.

Karen Taylor OBE, Deloitte UK Centre for Health Solutions research director, says: “The environment in which healthcare and life sciences operate has never been more challenging, both financially and in terms of balancing the supply of and demand for services. With significant changes afoot in the healthcare sector, there will be numerous opportunities and challenges in the sector, particularly in light of the challenging financial climate.

“Against this background, I am delighted to have the opportunity to lead such an exciting and ambitious initiative, at a pivotal and challenging time in the development of new science and innovation within the healthcare and life sciences industry.

“I am a strong advocate of action based on evidence. The Centre, aims to identify solutions that involve new business models, new incentives, and accelerated use of new technology, such as information technologies, and which shift the focus of healthcare from providers to consumers. We will focus our research to provide a balanced, evidence-based view that will present insights, identify solutions and intelligence that influences policy makers, informs our clients and, importantly, benefits the end user, the patient.”

Source: www.top-consultant.com

Heaps will join as head of retail agency with focussing on the out of town retail market and international tenant representation and will work with retail specialists across Deloitte. Mulcock’s arrival will greatly expand the retail investment capabilities of the team. He will work closely with Heaps on the development of the out of town retail business and service the requirements of institutional and property companies as well as those of the Deloitte business.

Heaps, who joins from DTZ, is a highly respected advisor in the out of town market who works with a number of high profile occupiers and investors. Mulcock, joining from Gerald Eve, has a wealth of retail investment experience.

Simon Williams, Head of Retail Investment, said: “Drivers Jonas Deloitte is delighted to confirm the appointments of Patrick Heaps and Chris Mulcock, which will significantly increase the transactional focus of the existing team. They will be integral to building the retail transaction business to capitalise upon the platform that Deloitte offers in the retail market, as well as the work that we have traditionally undertaken in town planning , consultancy and town centre and regeneration.”

The new arrivals will widen the transactional focus offered by the existing team of Simon Williams, Jonathan Wynne and Jemima Salter Bannister, who arrived last year, specialising in European and shopping centre retail investment. Since joining, the team have already transacted c £250M of deals and the new arrivals will continue to capitalise on these recent successes.

Source:  www.top-consultant.com

Williams will be joining a team of more than 30 in Deloitte’s economic consulting practice, where his focus will be on telecoms clients.

Williams was at the World Bank for five years and previously Frontier Economics for six years. At the World Bank, he led the team designing the bank’s strategy for African broadband infrastructure.

Chris Williams, economic consulting partner said: “We are delighted that someone with Mark’s deep insight of the UK and international telecoms industry has joined Deloitte’s successful economic consulting practice.”

Mark Williams adds: “It is an important time for the telecoms industry around the world. The forthcoming UK spectrum auction will be a key moment for the industry here. Further afield, telecoms companies in emerging markets are struggling to cope with rapid increases in competition which is pushing down prices combined with a pressing need to upgrade networks to cope with the ever increasing demand from their customers for high-speed data services.”

While at the World Bank, Williams published two books on telecoms in Africa, including ‘Africa’s ICT Infrastructure: Beyond the Mobile Revolution’ in June 2011 looking at the history and future of ICT infrastructure on the continent. He has advised both public and private sector clients around the world on a wide range of telecoms regulatory issues. Mark has advised clients around the world from Asia to Africa, Europe to the Middle East.

Source:  www.top-consultant.com

Aggregate member firm revenues grew 8.4% in US dollars, marking Deloitte’s highest revenue growth in the last three years; growth experienced in all three major geographic regions and across all four major business lines.

Deloitte with record 2011 revenues of US$28.8 billion

NEW YORK — Deloitte Touche Tohmatsu Limited today announced aggregate member firm revenues of US$28.8 billion for the fiscal year ended 31 May 2011, marking the highest revenue ever recorded by the global member firm network. Aggregate revenues grew 8.4 percent in U.S. dollars and 7.7 percent in local currency — the strongest revenue increase since 2008. Compound aggregate growth for FY2005-2011 was 8.0 percent. Deloitte member firms (Deloitte) experienced growth across all three major geographic regions, led by exceptional results generated in Asia Pacific and the Americas from a number of developing markets, and across all functions and industry sectors.

“These results underscore the strength and resilience of Deloitte’s diversified portfolio of businesses and a relentless commitment to quality and to member firm clients who have driven this growth,” said Deloitte Touche Tohmatsu Limited Global CEO Barry Salzberg. “Deloitte’s multidisciplinary service model and depth and breadth of capabilities provide Deloitte professionals with a unique opportunity to deliver enhanced audits, along with innovative solutions that meet clients’ complex business needs and help them grow their businesses.”

Talent and job creation

Deloitte has maintained a focus on hiring and retaining top talent as a driver of business activity and expansion. In 2011, Deloitte hired 49,000 professionals and exceeded headcount expectations, adding 12,000 (net) new jobs to its global workforce — a 7.1 percent increase in headcount compared to FY2010. Deloitte’s total workforce now comprises 182,000 professionals worldwide. Deloitte expects to increase its total workforce to 250,000 professionals by FY2015.

“Deloitte’s talent growth reflects a commitment to creating sustainable careers and providing long-lasting growth opportunities for high-performing talent in a global economy that is increasingly in need of skilled labor,” commented Salzberg. “This is why US$300 million has been invested in Deloitte University, a dynamic new learning and leadership development facility near Dallas, Texas, in the United States that will help Deloitte professionals remain at the forefront of evolving trends in the profession and develop essential leadership skills for the 21st century.”

A commitment to quality

Deloitte regards world-class quality as the foundation of its businesses and continuously focuses on delivering the standard of excellence. Of singular importance is Deloitte’s commitment to the public interest in its audit services. The network has invested a substantial amount of financial and human capital in developing Deloitte Audit, a transformation to its audit approach that brings the world-class methodology, technology, and talent needed to help member firm clients and people respond to the realities of today’s changing business and regulatory environments.

Business and industry performance

Leading Deloitte’s business line growth were financial advisory and consulting, which grew 15.1 and 14.9 percent, respectively. Financial advisory growth was fueled by valuation, restructuring, and forensic-related services, which, strengthened by data analytics capabilities, delivered increased efficiencies and improved problem-solving capabilities to member firm clients. Deloitte’s financial advisory practices were further bolstered by M&A transaction services, driven by an upward trend in inbound and outbound investments in emerging markets such as China, India, and Brazil.

The growth in consulting revenues was achieved during a very challenging set of market conditions. Growth was largely driven by Deloitte’s ability to help member firm clients implement the advice it provides. For example, combining a wide range of skills to provide unique solutions in the marketplace, such as the integration of regulatory knowledge with strategy, technology, and human capital skills, has created a favorable market position for Deloitte in financial services and areas such as post-merger integration.

Breakdown of business line and industry growth (aggregate, in USD):

• Financial Advisory led the portfolio in terms of growth, at 15.1 percent

• Consulting revenue grew by 14.9 percent

• Tax revenue grew by 5.2 percent

• Audit and Enterprise Risk Services revenue grew by 4.7 percent

• Industry: Financial Services recorded the highest revenue growth with 13.5 percent, Energy & Resources revenue grew by 8.8 percent, Life Sciences & Healthcare by 8.1 percent, and Manufacturing by 7.5 percent

Geographic performance (aggregate, in USD):

• Asia Pacific revenues grew 15.8 percent, making it the fastest-growing region for the seventh consecutive year. Deloitte China grew 8.3 percent. Member firms in Australia and India achieved growth in excess of 25 percent. Almost all member firms in the region experienced double-digit growth.

• Americas revenues grew 10.4 percent, led by member firms in Brazil and Chile, both of which grew in excess of 20 percent. Member firms in Canada and the United States posted exceptional growth during extremely challenging business conditions.

• Europe, Middle East, and Africa revenues increased by 3.2 percent, with member firms in the Middle East, Sweden, Turkey, and Norway all experiencing double-digit growth.

Salzberg added, “Overall, Deloitte’s strong revenue growth is a direct result of member firms’ unrelenting focus on strategic priorities and excellence in client service, the foundation and hallmark of Deloitte’s As One strategy. More than US$1 billion has been dedicated to strategic investments, which serves as a testament to Deloitte’s commitment to clients, people, and business.”

Major investment areas

Deloitte is halfway through its four-year US$1 billion investment program, which includes major outlays in several high-growth areas and markets:

• Analytics: Deloitte offers member firm clients advanced analytics capabilities that turn everyday information into useful and actionable insights. Deloitte expects to grow this capability by more than 40 percent in FY2012.

• Deloitte Audit: Deloitte is investing more than US$300 million in Deloitte Audit, a transformed audit delivery that improves quality, provides greater insights for clients, leverages the full capabilities of Deloitte’s top talent, and sets a foundation for ongoing innovation.

•Growth enterprises: Deloitte is making a significant investment in its global service delivery capabilities and building a worldwide network of member firm professionals who provide services for mid-sized companies, which can grow up to US$1 billion in revenue. Target market segments include private companies, mid-sized private equity firms, next-gen companies, and mid-cap multinational companies.

• Priority markets: In addition to focusing on new important emerging markets such as Africa, Deloitte will invest more than US$500 million through FY2012 in the following priority markets: Brazil, India, Russia, China, Japan, Middle East, and Southeast Asia.

• Sustainability: Over the next four years, Deloitte will invest millions of dollars in sustainability services to help clients transition to sustainable business models and practices that will deliver top- and bottom-line long-term growth. Recognizing its own responsibilities in the sustainability agenda, Deloitte measures its environmental performance, reports its societal engagement, and is defining goals and actions to generate improvements, particularly in the use of energy and resources.

In addition to the areas listed above, in the new fiscal year Deloitte will place increased emphasis on innovation and integrated market offerings that bring Deloitte’s unique breadth of multidisciplinary capability to the marketplace on a world-class scale.

“Deloitte is changing the industry through the bundling of professional services as part of its core strategy for non-audit member firm clients and to align with the future needs of a diverse client base,” said Manoj Singh, Chief Operating Officer, Deloitte Touche Tohmatsu Limited. “As several market shifts continue to reshape the business landscape, Deloitte is poised to take advantage of the resulting opportunities with a depth and scale of capabilities that are unmatched by its competitors.”

Source:  www.top-consultant.com

Deloitte UK, the business advisory firm, has reported revenues of £2.098 billion for the year ended 31 May 2011, a 7% increase on the previous year (£1.953 billion for year ended 31 May 2010).

David Sproul, Deloitte chief executive and senior partner, commented: “This is a robust performance in challenging and competitive markets. We have placed a clear focus this year on putting the building blocks in place for the future success of our firm. We are investing heavily in our people, graduates, and new partners to broaden and deepen the range of expertise and services we offer our clients. We aim to play a key role in the UK’s recovery and contribute to further economic growth by working with our clients to help them grow their businesses.”

Business performance

Each of Deloitte’s business divisions performed strongly in their respective markets. Audit grew by 4% to £652 million, Tax by 5% to £534 million, Consulting by 13% to £517 million, and Corporate Finance by 11% to £395 million.

Deloitte added to its major client list during the year with the audits of Glencore and International Power, and the firm’s Enterprise Risk Services practice consolidated its position as market leader with double digit growth. Tax growth was driven by excellent performances across our core businesses, but particularly in R&D services, the Dispute Resolution Practice and in the entrepreneurial market.

Growth in Consulting was driven by the integration of the acquired ReportSource and Exsigno businesses, and strong demand from financial services and the wider private sector in the second half of the year. In Corporate Finance, revenue growth reflected the successful acquisition and integration of Drivers Jonas last year, the fact that many of the firm’s markets are starting to show sustained improvement, and good growth in M&A related services.

Investing for the future

Deloitte increased its staff headcount by 8% and its equity partner complement by 4%. Over 1,500 experienced hires were recruited, and 1,100 graduates and 100 school leavers will join the firm this autumn. The creation of 100 A Level entry roles opens up a new route for high achieving school leavers to embark on a career with exceptional prospects and gain a full professional business qualification. In addition, Deloitte will support hundreds more students through scholarships and internships – many of whom it is hoped will go on to join the firm.

Deloitte has a commitment to innovation within its own business, and to supporting innovation in the wider economy, including the provision of greater insights to clients. The launch of a 10 year partnership with London Business School to create the Deloitte Institute of Innovation and Entrepreneurship, will equip business leaders and entrepreneurs with the insights, research, and resources to help create new growth and tackle social and economic problems.

As a direct result of the level of investment in people and clients, the profit distributable to partners for 2011 was £535 million, against £590 million in 2010. The average profit earned by each partner in the year, after providing for pensions and annuities payable to retired partners, was £758,000 compared with £873,000 last year, reflecting the increase in the number of partners.

A key focus for the firm is its role as official professional services partner to London 2012. With less than one year to go until the Opening Ceremony, Deloitte has stepped up its involvement in delivering a successful Olympic and Paralympic Games. Deloitte has provided over 100 secondees and 150 advisory projects to the Organising Committee and, in all, has contributed more than 350,000 hours of expertise to delivering the Olympic and Paralympic Games. This is expected to almost double by the end of the London2012 celebrations.

Appointment of independent non-executives

At a time when transparency and accountability have neverbeen more important, Deloitte has appointed two Independent Non-Executives to its Board. Gerry Grimstone, who has had a long and distinguished career in government and financial services and is currently Chairman of Standard Life, and Dr DeAnne Julius CBE, who was a founder member of the Monetary Policy Committee and is currently Chairman of Chatham House.

David Sproul commented: “Uniquely for our sector, we have appointed Independent Non-Executives to our main Board so that they can have proper and full involvement in our firm and oversee the public interest aspects of our business. They will help shape and influence our business, not only in the interest of greater transparency, but also its strategic direction and the way we work with clients.”

Outlook for the future

David Sproul commented: “I have a clear ambition to establish Deloitte as the distinctive firm, standing apart from the competition through the impact we have on the reputation and success of our clients, and contributing to a sustainable and prosperous society.

“With the UK at an economic crossroads, and the public sector downsizing, the UK will rely increasingly on the private sector to create jobs and boost the economy. Deloitte has a key role to play in taking a lead in responding to the Government’s growth and competitiveness agenda for the UK and helping our clients grow their businesses.

“I see opportunities for growth in sectors and geographic regions where Deloitte is not currently the leading professional services provider. We are also embracing the global environment our clients operate in. They rightly expect a seamless service across borders, with access to the best Deloitte experts, wherever they are based.”

Source:  www.top-consultant.com

Deloitte UK has appointed Chris Harrop to head up its nuclear capital programmes team. He joins from Horizon Nuclear Power where he was a project director. Harrop will lead a team of 100 nuclear experts.

Harrop has unique experience of recent British nuclear new build project development and project execution. Chris worked on the first Chinese commercial nuclear programme and more recently as the project director for Horizon Nuclear Power (a joint venture between EON and RWE), in the development of their UK nuclear new build programme. Chris was also project director lead for AMEC Nuclear Business.

Daniel Grosvenor, head of Deloitte’s nuclear practice, said: “Chris’s appointment clearly shows Deloitte’s investment in our market leading nuclear industry advisory team. He adds another dimension to our ability to help clients meet the challenges faced by the nuclear industry today.”

Harrop said: “I was keen to work for a successful company, with exciting projects both inside and outside the UK. The Chinese market remains the dominant market for significant energy and infrastructure projects, and investment in the Middle East is strategically important in terms of new nuclear. My role at Deloitte will be to develop and deliver new business within these growing UK and overseas markets.”

Source: www.top-consultant.com

Deloitte, the business advisory firm, has announced the promotion to partner of Morag Childs, Gareth James, Alex Petsopoulos and Chris Recchia to its Enterprise Risk Services team. Deloitte’s Enterprise Risk Services practice advises clients on complex risk and control issues, and comprises 1,000 professionals across the UK.

Deloitte’s UK and EMEA lead partner for Enterprise Risk Services, Simon Owen, commented: “The extensive and specialist client service experience that Morag, Gareth, Alex and Chris have is second to none. We are confident that as new partners, each will continue to excel in their respective areas of expertise.”

Deloitte has promoted a total of 63 new partners across its four key business areas – audit, tax, consulting and corporate finance – and in offices throughout the UK and in Switzerland.

Morag Childs specialises in providing internal audit and risk management services to businesses in both the corporate and public sectors. In the last 13 years, Morag has worked with major corporates in the retail, electrical goods, engineering and manufacturing sectors. She has also advised a range of public sector clients including government departments, non departmental public bodies, police authorities, housing associations and NHS Trusts.

Gareth James brings over 14 years’ experience in delivering data, financial, IT and security assurance and advisory services to clients. He is a lead Deloitte Analytics partner responsible for finance, fraud and audit analytic components of the firm’s risk analytics capabilities. His team specialises in helping clients to use their data to better identify and manage such risks, enhance automation of internal controls and improve the performance of financial, business and audit processes.

Promoted within Deloitte’s UK information security team, Alex Petsopoulos has delivered numerous high-profile, multi-million pound IT and information security projects and programmes for blue-chip companies. Throughout his 12 year career, he has gained hands-on experience in implementing a range of IT and information security solutions to help companies manage key threats and achieve compliance with various industry standards and regulations.

Information and technology partner, Chris Recchia, is responsible for leading technology audit, assurance and advisory projects, and focussing his support across a portfolio of blue-chip clients. Over the last decade, Chris has developed a detailed understanding of technology risk, business processes and IT control environments. He has additional core skills in the practical execution of successful programmes, and helps companies to enhance and transform their complex and ever changing control environments.

Source:  www.top-consultant.com

Everyone in consulting knows that the Big Four accounting firms (Deloitte, Ernst & Young, KPMG and PwC) have all grown significantly in the last few years. Indeed, many of us have suspected that they may have out-performed the market, sometimes by a factor of two or three. But none of us could put a figure on what that means for market share.

Our recent report on “big consulting” (consulting done by consulting firms with more than 50 consultants for clients with a turnover in excess of €500 million) in European, the Middle East, India and Africa estimates that the size of the market in 2010 was just under €25 billion. And the Big Four firms account for just over a quarter of this. Their share is slightly larger, not only than the combined revenue of several hundred traditional management consultancies, but also than that of the big systems integration firms. It’s also quite a lot larger than the share enjoyed by strategy firms.

Of course, there’s a fair degree of variance under these headline figures. When you break this down into services, the Big Four share ranges from around 90% of the financial management market to about 20% of operational improvement work (the lion’s share of which continues to go to mid-sized specialists). Moreover, despite the rapid expansion of these firms, two areas stand out where there level of penetration is even lower: Big Four firms have only around a sixth of the market for high-level IT consulting (our figures don’t include systems integration) and a similar share of the strategy consulting market.

What should we take away from this? First, that most types of consulting firms should be rightly worried that the Big Four will further encroach on their territory; indeed, PwC’s recently announced acquisition of PRTM shows that there’s plenty to go for in the highly-fragmented traditional management consulting / operational improvement area. But the second lesson is that taking a bigger share of the IT and strategy consulting markets may be proving to be a more difficult proposition. In both cases, the supply side is more consolidated so there are fewer acquisitions within easy reach.

But the other complicating factor is the attitudes of clients. Operational improvement consulting never stretched the Big Four’s brands: when you ask clients to name the firms they most associate with this type of work, Big Four firms have a strong presence. But ask them which firms they think for IT consulting and only one Big Four firm, Deloitte, is mentioned by more than 5% of clients, compared with IBM, which is mentioned by almost half. Deloitte is also the only Big Four firm to scrape a place in the top five firms associated with strategy. Such perceptions are always slow to change: big acquisitions often help, but not always, because they’re so difficult to do in consulting without one party effectively absorbing the other.

Et in Arcadia ego: even while they outperform the market on so many fronts, the Big Four firms have yet to solve this problem.

Source:  www.top-consultant.com

Deloitte, the business advisory firm, has appointed Simon Owen as the Managing Director of the firm’s Europe, Middle East and Africa (EMEA) Enterprise Risk Services (ERS) practice which comprises nearly 4,000 risk professionals across 27 countries.

Owen takes on this new leadership responsibility in addition to his current roles as lead ERS Partner in the UK and Deputy Managing Director for Global ERS. Simon succeeds Chris Verdonck from Deloitte Belgium practice.

Owen commented: “From cyber crime and information leakage through to ethical and regulatory compliance, organisations throughout the world are faced with a broad range of business, financial or technology risks every day. The key for businesses is to understand how these factors can be effectively managed within strategy and decision making processes. This will help to ensure that risks are mitigated, but, where possible, taken advantage of to create value. Taking on a role that helps companies to realise these opportunities is an exciting step, and I look forward to the challenges ahead particularly working with some of our smaller operations across EMEA who are experiencing high growth economies.”

Adel Melek, Managing Director for Global ERS, added: “We are pleased to have Simon Owen accept this important regional role in our Enterprise Risk Services practice, which meshes perfectly with his existing global and country-level responsibilities. In a business environment increasingly fraught with risk, our clients are both reassured and rewarded by having someone of Simon’s knowledge and experience at the helm.”

Source:  www.top-consultant.com

Three senior hires all join from the HP communications consulting practice.

Deloitte UK strengthens its telecoms team with three strategic hires

Deloitte UK, the business advisory firm, has strengthened its telecoms team with three strategic hires. It has appointed a new partner, Faizul Ali and two new directors, David Green and Allan Ronn.

Faizul Ali joins as a partner and will lead Deloitte’s growth in telecoms technology consulting on business and operational support systems. Ali was EMEA managing partner and head of HP’s consulting practice for the communications, media and entertainment industries. Prior to that he was a founding member of Amdocs Consulting EMEA and he has held various senior management and management consulting roles at Virgin Media, KPMG and Accenture.

David Green has joined as a director, he has a speciality in telecom operator launches and transforming companies’ existing IT departments into more agile, cost effective and business-focused capabilities. He was previously EMEA head of transformation consulting practice, HP Enterprise Services for the telecoms industry and prior to that was at Vodafone for 13 years.

Allan Ronn has joined as a director. He was previously EMEA head of BSS industry consulting practice, HP Enterprise Services. Prior to that, Ronn was a director for global telecom and media consulting at Atos Origin, which he joined from KPMG consulting.

Jolyon Barker, global lead for Deloitte’s Technology, Media and Telecommunications (TMT) industry practice, said: “We are delighted to welcome Faizul, David and Allan to Deloitte. They will bring Deloitte’s telecom clients world class operational support operational and business support systems’ experience.”

Tony Cooper, Telecoms Leader for Deloitte UK Consulting added: “Deloitte’s clients need to invest in these systems in order to support new and innovative IP based services including digital content delivery; complex data billing; cloud services and managing increased outsourcing.”

Source:  www.top-consultant.com